Topics Addressed by
Julian Klugman


Click on the numbers to go to segments where this topics is addressed."1" goes to the first segment, "2" goes to the second, etc.
<<< Full interview

  .When did you begin at CRS? When did you leave?
 
      Interview Bookmarks:   1  Go to Full Topic File
        A. What did you do before coming to CRS?
                   
      Interview Bookmarks:   1  Go to Full Topic File

  .Background information on a case
 
      Interview Bookmarks:   1   2   3  Go to Full Topic File

  .When the case first came to your attention, what did you do?
 
      Interview Bookmarks:   1  Go to Full Topic File
        A. When making an initial assessment of a case, with whom did you talk first? Next?
                   
      Interview Bookmarks:   1   2  Go to Full Topic File
        B. Did everyone want you involved? If not, what did you do about that?
                   
      Interview Bookmarks:   1  Go to Full Topic File
        C. How did you prepare for your intervention?
                   
      Interview Bookmarks:   1   2  Go to Full Topic File

  .How did you do your onsite assessment?
 
      Interview Bookmarks:   1  Go to Full Topic File

  .What did you do to build and sustain trust with the parties?
 
      Interview Bookmarks:   1   2  Go to Full Topic File
        A. How did you prove your credibility?
                   
      Interview Bookmarks:   1  Go to Full Topic File
        B. How did you build trust with the disputants?
                   
      Interview Bookmarks:   1  Go to Full Topic File
        C. Did you find it necessary at times to help the parties define or prioritize their issues? How did you do this?
                   
      Interview Bookmarks:   1   2   3  Go to Full Topic File
        D. How did you deal with seemingly intractable demands on a party's agenda for negotiations?
                   
      Interview Bookmarks:   1  Go to Full Topic File
        E. How would you deal with a demand on one party's agenda that the other party said was non-negotiable?
                   
      Interview Bookmarks:   1   2  Go to Full Topic File
        F. Did you ever deal with a conflict that seemed to be truly intractable?
                   
      Interview Bookmarks:   1   2   3  Go to Full Topic File
        G. How did you decide who would be at the negotiation table?
                   
      Interview Bookmarks:   1  Go to Full Topic File
        H. Did representation questions ever become a problem? How did you decide who would be allowed to speak for a group?
                   
      Interview Bookmarks:   1  Go to Full Topic File
        I. Were you able to increase trust levels between parties? How did you do this?
                   
      Interview Bookmarks:   1  Go to Full Topic File

  .What did you do to diminish tension between the parties?
 
      Interview Bookmarks:   1  Go to Full Topic File
        A. Did a conflict ever escalate after CRS became involved? How?
                   
      Interview Bookmarks:   1  Go to Full Topic File
        B. How did you initiate de-escalation?
                   
      Interview Bookmarks:   1  Go to Full Topic File

  .Did you find yourself helping the parties strengthen their own capacity to deal with conflict?
 
      Interview Bookmarks:   1   2  Go to Full Topic File
        A. Did you provide training for the parties? What types of training? Who did it?
                   
      Interview Bookmarks:   1  Go to Full Topic File
        B. Did you assist groups with community organizing?
                   
      Interview Bookmarks:   1  Go to Full Topic File

  .What did you do when you hit a brick wall in your effort to bridge differences between the parties?
 
      Interview Bookmarks:   1  Go to Full Topic File

  .Did you try to analyze or address power disparities between the parties? How did power differentials effect the process?
 
      Interview Bookmarks:   1  Go to Full Topic File

  .How would you describe your work in terms of your neutrality, impartiality, and objectivity in a case?
 
      Interview Bookmarks:   1  Go to Full Topic File
        A. Did you ever intentionally act as an advocate for one side? Did you ever do this unintentionally?
                   
      Interview Bookmarks:   1   2  Go to Full Topic File

  .Are there other aspects of the process that you used that are worth noting?
 
      Interview Bookmarks:   1   2   3   4  Go to Full Topic File
        A. Can you explain the difference between conciliation and mediation?
                   
      Interview Bookmarks:   1  Go to Full Topic File

  .What cultural or racial factors influenced the process?
 
      Interview Bookmarks:   1   2  Go to Full Topic File

  .How did you deal with the media? Were they an asset or a liability to your work?
 
      Interview Bookmarks:   1  Go to Full Topic File
        A. Were other enforcement mechanisms put in place?
                   
      Interview Bookmarks:   1   2  Go to Full Topic File

  .What were your measures of the success of your intervention?
 
      Interview Bookmarks:   1  Go to Full Topic File

  .Have there been changes in CRS over the years?
 
      Interview Bookmarks:   1  Go to Full Topic File
        A. What do you think has been your greatest strength as a civil rights mediator?
                   
      Interview Bookmarks:   1  Go to Full Topic File

  .Interesting anecdotes.
 
      Interview Bookmarks:   1   2  Go to Full Topic File

  .Agency-related information
 
      Interview Bookmarks:   1  Go to Full Topic File

  .LA riot history
 
      Interview Bookmarks:   1

Copyright © 2000-2007
by Conflict Management Initiatives and the Conflict Information Consortium at the University of Colorado